Shipping Policy

A Legal Disclaimer

We endeavour to get the product to you in the most time efficient way possible. Deliveries are usually between 1 and 3 working days from the date of order. 

Shipping Policy 

Standard UK delivery is next day if you order before 8:58pm. All orders are shipped using tracked delivery via either Royal Mail or FDL and you should receive an email and / or text message containing your tracking number and a 2 hour delivery slot. If you're not going to be in during your time, please rearrange the delivery via the link in the message for when you will be home. 

Although the majority of our orders are delivered next day, please allow 2 days before chasing. If your order does not arrive in this timeframe, please let us know ASAP so we can send you out a replacement.

Returns Policy

This returns policy applies to products bought directly from our website. If you have purchased products from a retailer or other online retailer then please contact them for their own returns and refund procedures.

We are happy to refund or exchange any product returned within 30 days of purchase, if it is returned in its original state, unused and in original packaging. 

Assuming the item(s) are in good condition we will then process your refund. Refunds are made to your original payment method and depending on your payment issuers policies, there may be a couple of days’ delay in being credited. To return your product,  let us know via emailing robert@nextlevelsupplements.shop Proof of purchase is required. By letting us know we can watch out for the return and as soon as it's received, process your refund.